Frequently Asked Questions

Our most frequently asked questions regarding elevator protection, our products, and everything Door Guard.

• What makes a Door Liner unique?

  Door Liners were designed for facility managers, contractors and commercial movers to protect the entrances to elevator cabs. They are very easy to use, handle, carry and store, as well as light and strong. The three customized panels lock in the front door jamb of any entryway in less than 30 seconds, without the need for awkward straps, Velcro or suction cups. More importantly, unlike other products, you can use Door Liners and still have operational use of the elevator.

• What makes a Cab Liner unique?

  Cab Liners are designed for ease of installation, transportation and storage and fabricated with laminated foam polymer . Cab liners are designed to protect all interior walls of an elevator including all control panels. Cab Liners are customized for the dimensions and unique configuration of each elevator. Cab Liners effectively allow the facility manager to temporarily convert a passenger elevator to a service elevator..

• What is the foam panel made from?

  The foam panels are made from a proprietary co-polymer. This space-age polymer offers a unique set of performance properties to produce laminated panels rigid enough to remain locked in place, yet offers sufficient shock absorption to ensure no damage is done to the cab interior.

• How many sets of Door Liners do I need in my building?

  In an office building, we recommend a set of Door Liners at the elevator door entrance on the floor where the furniture or equipment is typically loaded and a set on the floor where the furniture is exiting. Most building managers find two sets of Door Liners adequate for a 5-20 floor office building, depending on the number of tenants and the building function. In many cases most upper floors are sufficiently similar enabling Door Guard to design one set to fit all upper floors.

• Why is the Door Liner so easy to install?

  Door Liners are designed with a patented locking mechanism to ensure a firm, tight fit between the entrance header and the threshold. The locking mechanism is designed to move toward the header when operated with the proprietary locking wrench. It is easily removed by simply applying a little more pressure to unlock the lock latch.

• Besides office buildings, where else can these protective liners be used?

  Door and Cab Liners can be used in any elevator you wish to prevent dents, mars or scratches from abnormal use, such as the movement of office furniture and equipment or just day to day cartage. However, there are many other functional uses in nursing homes, schools and hospitals. Functionally, they are ideal for commercial movers, and for builders and developers during building, construction and renovation.

• Will Door Liners fit my entryway?

  Like Cab Liners, Door Liners are customized to each entrance.

• Is your product warranted?

  Yes. LIMITED MANUFACTURER'S WARRANTY: Door Guard Inc. (“Manufacturer”) warrants to the original purchaser that both Cab Liner and Door Liner shall be free from defects in material and workmanship for one (1) year from the date of purchase. This warranty does not cover normal wear and tear or any other cause beyond Manufacturer’s control, including, but not limited to: mishandling (including drops, impacts, crushing, improper lifting, or contact with tools or machinery); damage during transportation, installation, de-installation, temporary placement, or relocation (including use in passenger or freight elevators during tenant moves, renovations, or construction); compression of the Locking Plate exceeding seventy (70) pounds; storage or use inconsistent with Manufacturer’s instructions; unauthorized modifications or repairs; or exposure to extreme environmental conditions. Customers must retain all original packaging until proper fit is confirmed. Panels may be returned or replaced under this warranty only with prior written approval and strict compliance with these terms. This warranty is the sole and exclusive remedy for defects and supersedes all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

• How do I get a price quote?

  Download a quote sheet from the options here. Using the quote sheet form, you may select your desired products, accessories, & associated costs to calculate a preliminary price quote. Save a copy for yourself and submit the form. You can call us if you have any questions at 724-695-8936 or email us at [email protected].